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End User Terms and Conditions

Welcome to Delve-in, a property of Vidyut Data Private Limited. By accessing and using our website, you agree to comply with our Terms and Conditions. These terms apply to all users, whether registered for free or paid services.

Acknowledgment of Terms:Delve-in provides its website and services based on your acceptance of all terms, conditions, and policies. Additional rules may apply to specific services and will be incorporated into these Terms and Conditions by reference.

Consent to Terms:Your continued use of the site indicates your acceptance of these terms. If you do not agree with them, please discontinue use immediately. Continued use after any changes to these terms constitutes acceptance of the revised terms.

Content Usage:The content on our site is intended for personal, non-commercial use. Reproduction or distribution of any content requires prior permission from Delve-in.

Affiliates:"Affiliates" refers to our related entities, partners, and contributors involved in delivering the site and its content.

Services Description:Delve-in offers insights and data on Indian companies, with services ranging from basic updates to detailed reports available through subscription.

Modification of Services:We reserve the right to modify or discontinue the site or its features at any time without notice. Any new features will also be subject to these terms.

Registration and Privacy:Certain services require registration. You agree to provide accurate information and consent to the use of your data as described in our Privacy Policy.

Conduct:You are responsible for your conduct on the site and agree not to engage in prohibited activities, such as posting harmful content or breaching security measures.

Third-Party Sites:We may link to external sites, but we are not responsible for their content or practices.

Intellectual Property:The content on Delve-in is legally protected and owned by Delve-in and/or its Affiliates. Unauthorized use of our materials is prohibited.

Unauthorized Use of Materials:Any material transmitted to us will not be considered confidential. We reserve the right to use such material as we see fit.

Infringement Claims:If you believe your intellectual property rights have been infringed by our site, please contact us with a detailed notice. Changes to our terms, privacy policy, and services are effective upon posting. Continued use after such changes indicates acceptance of the new terms. For copyright infringement claims, please contact our Designated Agent with detailed information to allow us to address the issue in compliance with Indian laws.

Warranty Disclaimer:This document is provided based on publicly accessible data and expert insights. While we strive for accuracy, Delve-in does not guarantee that the content is precise, complete, current, or free of infringement. Delve-in is not liable for any damages resulting from reliance on or use of the information provided.

Limitation of Liability:Delve-in, including its executives, employees, or data providers, will not be liable for any indirect, special, incidental, or consequential damages arising from any cause. Our liability is limited to the fee paid for the report.

Indemnity:You agree to indemnify and hold Delve-in and its affiliates harmless from all liabilities, claims, and expenses, including legal fees, arising from your improper use of the site. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification and require your cooperation as needed.

Security of Account:You are responsible for maintaining the security of your account and password. Prevent unauthorized access and do not share or transfer your account. We may terminate your account if these conditions are violated.

Participation in Advertisements:The site may feature third-party advertisements. We are not responsible for any aspects of your dealings with these advertisers.

Communication Services:We may provide communication tools subject to additional agreements. We reserve the right to review or disclose private communications in limited circumstances as outlined in our Privacy Policy. Automated methods to block spam may not be infallible, and we are not responsible for lost or undelivered messages.

International Use: The site is intended for use within India. Users accessing the site from outside India must comply with local laws and do so at their own risk.

Termination of Use: We may terminate or suspend your access to the site at our discretion, without notice, for any reason, including breaches of these terms. Upon termination, your right to use the site ceases immediately, and we may deactivate or delete your account and related information.

Governing Law: The site is operated from Chennai, India. By using the site, you agree that the laws of the State of Tamil Nadu, India, govern any issues arising from the use of the site, excluding conflict of law principles.

You agree not to use this Website in any way that violates these terms and conditions. Specifically, you agree not to:
1. Use the Website for any unlawful purpose or to facilitate any violation of laws or regulations.
2. Employ or attempt to employ any automated tools, such as "deep-links," "scrapers," "robots," "bots," "spiders," "data mining," "computer code," or similar methods, to access, collect, copy, or monitor any part of the Website or its content without prior written consent.
3. Access or attempt to access materials or information on the Website that are not intentionally made public through visible links or public display.
4. Bypass or circumvent any measures designed to restrict or prevent access to the Website or its content.
5. Compromise the Website’s security or attempt to gain unauthorized access to any data, materials, information, computer systems, or networks associated with the Website, through hacking, password mining, or other means.
6. Interfere or attempt to interfere with the normal operation of the Website or any activities conducted on or through it, including accessing data or content before it is publicly available.
7. Take or attempt any action that, in the sole judgment of Delve-in, imposes or may impose an unreasonable or disproportionately large load on the Website’s infrastructure.

Notices: Notices should be sent to us via email or conventional mail as specified. We may also broadcast important notices through the site, which will be deemed sufficient.

Refunds & Cancellation: All sales of digital products are final, and no refunds will be issued once an order is completed. Orders cannot be cancelled after 24 hours of placement. For assistance with any issues, please contact us at the provided email.

Entire Agreement: These Terms and Conditions constitute the entire agreement regarding the use of the site and supersede any previous agreements. Alterations to these terms must be made in writing and agreed upon by both parties.

Delve-in Address: Delve-in is based in Chennai, India. Any violations of these terms should be reported to our specified contact email. Address: 4, 7th Main Road, 3rd Cross Extn, New Colony, Chromepet, Chennai - 600044.

Updates to Terms and Conditions: Delve-in may revise these terms, and users will be informed of any changes by email or SMS. Continued use of the site after changes indicates acceptance of the new terms. Users should regularly check this page for updates.

Service Level Agreement (SLA)

Introduction

This Service Level Agreement (SLA) outlines the standards and commitments of Vidyut Data Private Limited, Doing Business As (DBA) www.delvein.in , to ensure timely delivery, data accuracy, and high-quality service for our clients. This agreement applies to all data products and research reports purchased through our website.

1.Services Covered

This SLA includes • Company financial statements (Profit & Loss Statement, Balance Sheet, Shareholding Pattern, Charges Details, etc.)
• Directors' information
• Company research reports
• Auditor’s reports

2.Delivery Time

Standard Delivery: All purchased reports will be delivered within 48 hours from the time of purchase.
Custom Requests: Custom research reports or specific data requests will be delivered within 4-6 business days.

3.Data Accuracy

Commitment: We strive to provide up-to-date information as provided by reporting companies and the Ministry of Corporate Affairs.
Data Accuracy: Data is collected based on the information available on government websites, and we do not guarantee the accuracy of details such as mobile numbers and email addresses.
Sources: Data is sourced from official filings and reports available on the Ministry of Corporate Affairs website and other verified sources like BSE and NSE.

4.Issue Resolution

Reporting Issues: Discrepancies or missing information should be reported within 7 days of receiving the report.
Resolution Timeframe: We will investigate and correct any issues and provide the corrected report within 3 business days of the report.

5.Quality Assurance

Regular Updates: We regularly review and update data to ensure it reflects the most recent filings and information.
Client Feedback: We welcome feedback to improve our services continually.

6.Support

Customer Support: Available Monday to Friday, 10 AM to 7 PM.
Contact Information: Reach us via email at inquiry@delvein.in Live chat support will be available from August 2024.

7.Termination

This SLA is valid until further notice and will be reviewed annually and updated on www.delvein.in

8.Limitations and Exclusions

Force Majeure: We are not liable for performance failures due to circumstances beyond our control, such as natural disasters or legal restrictions.
Data Source Changes: Changes in data sources or information availability may affect accuracy and delivery times.

9.Acceptance: By using our services, you agree to the terms outlined in this agreement.